2525 E Alameda Cir

"Alicia laughed at my jokes."

"Shane and his team were always professional, prompt and kind. They made me feel like a person, someone they sincerely wanted to help realize their wish to own a home. Great folks!"

"Shane, Valarie and the whole DayOne Mortgage team was amazing. They kept us up to date daily and made the whole process so smooth. We couldn’t have done this without their expertise. Thank-you, DayOne Mortgage!! Karen Looney"

"Not giving up on me"

"Super professional yet personal service. A very seamless process."

"Always fantastic working with you and your team. I wouldn’t do this any other way."

"Alicia was fast in communication and processing are paperwork."

"Everyone was pleasant and very helpful."

"Everyone was great to work with!"

"Shane and his team are great to work with. Their communication and support are the best we have ever had in any industry."

"This is our third time working with Shane and his team. I cannot recommend this team enough. Valarie, Shane and the team go above and beyond to make the process easy and are extremely detailed and communicative. Thanks again!"

"Communication"

"Everything about Shane and his team was a great experience! Super helpful and very knowledgeable about everything I could have asked or worried about. Will definitely use Shane and his team again in the future."

"Excellent communication from the team. Overcame some surprises with funding that ended up working out in a timely manner."

"Helpful, Friendly, Efficient & Excellent communication throughout the process"

"I have now worked with Shane and his team on three separate transactions, two in Colorado and most recently in AZ. I can't even begin to describe how smooth this process was. I worked with Alicia primarily on this most recent transaction and couldn't be more impressed. We were able to close a week early thanks to Alicia and Shane. I will be a customer for life, and will most definitely be referring all my friends and family to work with Shane and his team."

"I felt ghosted for three weeks at the onset. I could not get a return call from Shane or his office support staff. Then, the "process" started with Mallory, asking if I head filled out documentation. Clearly, not understanding I was at the beginning off the refinance cycle, awaiting info from Shane that it would make sense or not make sense to refinance. After submitting initial paperwork, I then waited additional time to hear from Mallory. She claimed to be texting and emailing, but I never received anything until I reached out. to Shane and made a complaint about service or lack thereof. We then got on track and I asked multiple times about skipping both Nov and Dec payments. There was no follow up until I asked the day before settlement and was told no. This was my third transaction and by far my least enjoyable. I encourage you to have better communication. I feel that I lost about .375 points had we not had all of these setbacks."

"The Day One Mortgage team communicated clearly and often, which made our experience great!"

"Everything was timely and everyone was friendly and helpful"

"The team is very professional, responsive and knows their business well."

"Personal service and great communication"

"Quick and thorough."

"Great rate and helped get me through the process very easily"

"Quick replies and clear explanations of what was needed and what to expect."

"All the people I interacted with we're very knowledgeable and helpful"

"Your team is always ready and willing to help with any questions and make us, the customer, feel very comfortable throughout the entire process."

"It seemed as if everyone worked hard for me to help make the deal work."

"I think it was bad timing - my main contact going into maternity leave, and she did a great job of handing my case over to my secondary contact. But then my secondary contact left the company unbeknownst to me, and then finally Mallory was my main point of contact. It felt that towards the end there was very little if any communication with Celebrity Loans. And there was a misunderstanding of what their own documents said. We were waiting at closing for 2 hours for a confirmation email, which the documents said were required for approval. It was difficult to get a hold of someone and when we did, we were told that an email wasn't required despite the documentation. Communication was a real challenge."

"You guys made it so easy and fast. And we were able to get a home we love with your guys help"

"Shane and his team made our loan happen quickly and in nearly an impossible situation. They are amazing!!"

"I was impressed with the way Shane personally got to know me and how it was important for him to know my background and what my goals were in order to assist me. Shane and his team understood my time constraints and were quick and efficient throughout the entire process. I enjoyed the constant and creative updates on each step and progression. I would recommend Day One because I never felt the pressure of the formal complications that I have experienced in the past with other companies. Instead, I felt like Day One made everything easy and like they were on my side. The entire team focuses on each client and is there for you. I had other choices and I can say with confidence that I made the right one by choosing Day One."

"I was impressed with the way Shane personally got to know me and how it was important for him to know my background and what my goals were in order to assist me. Shane and his team understood my time constraints and were quick and efficient throughout the entire process. I enjoyed the constant and creative updates on each step and progression. I would recommend Day One because I never felt the pressure of the formal complications that I have experienced in the past with other companies. Instead, I felt like Day One made everything easy and like they were on my side. The entire team focuses on each client and is there for you. I had other choices and I can say with confidence that I made the right one by choosing Day One."

"I was impressed with the way Shane personally got to know me and how it was important for him to know my background and what my goals were in order to assist me. Shane and his team understood my time constraints and were quick and efficient throughout the entire process. I enjoyed the constant and creative updates on each step and progression. I would recommend Day One because I never felt the pressure of the formal complications that I have experienced in the past with other companies. Instead, I felt like Day One made everything easy and like they were on my side. The entire team focuses on each client and is there for you. I had other choices and I can say with confidence that I made the right one by choosing Day One."

"When someone calls and is just as excited as we are in getting a new home and has goals set for us to help improve our personal finances. That’s just amazing. Customers for life."

"Process was seamless at every step! Couldn’t be happier with the level of service I received from the DayOne team"

"They went above and beyond to get our loan done in a timely matter"

"Love working with this team. They are all so helpful!"

"Constant professional and friendly contact through the process. And In Person meetings! I am old school and really appreciated your teams personal touch! Not to mention we achieved the goals we set! Thank You."

"Letting me know with in time, what docs or info were missing. Gave me enough time to put docs together and forward to them asap."

"From a Realtor perspective, GREAT communication; I was always kept in the loop with status updates, and lender responsiveness to inquiries was EXCEPTIONAL. Thank you! Perfect transaction."

"Incredibly quick closing timeline and excellent communication."

"Shane made the home mortgage experience a personable and enjoyable experience. His team and he went above and beyond for our loan and impressed every step of the way. I would highly recommend using DayOne for your mortgage needs!"

"I liked the communication and personal calls. There was no drama - methodical process. TRID disclosures are required by a specific date in order for closing to occur (3 days before closing) I would have liked to received an email letting me know that the TRID deadline had been met."

"Day One was really helpful and responsive through our home search and closing. The market was especially crazy while we were searching and offers were often due over the weekend but we never had an issue getting our pre-approval letter. As first time home buyers we had a lot of questions and Mallory was always available and never made us feel like our questions were dumb. She worked with us to get the best possible financing."

"Shane and his team are amazing! They made everything go so smooth and easy for me! So grateful for all their help!"

"This team is amazing! We purchased a home in another step and every interaction through the entire process was absolutely seamless! They truly went above and beyond, even contacted the seller’s agent to encourage them to take our offer by informing them what a strong buyer we were. Thank you all!"

"Informative, organized and very personable. You guys made the whole process very easy"

"Everyone at Day One was extremely nice and very helpful, also I was updated on a regular basis as to the progress of my loan. Very pleased with the level of service that was given. Thank you!"

"Shane Day and his team were so helpful! I never felt like they missed a beat. We had prompts responses anytime we had questions or hiccups. Would work with them again without a doubt!"

"With our experience working with Shane, he went above and beyond to make sure that things were covered. If we had any issues or questions, Shane and his team were resilient and reliable. Shane and his team displayed great communication with us about what to expect while buying our first home. Thank you for everything!"

"Shane's team was approachable, down to earth and walked hand in hand with us throughout the refi process."

"On time closing with a challenging buyer"

"Everyone was fast, friendly and very easy to work with. When everyone told us no, Shane and his team told us yes."

"Shane and his team did an absolutely fantastic for us. Quick, responsive, knowledgeable and professional. They were the reason we were able to get the house we got!"

"Ease of doing business,, going out of the way to contact selling agent, taking calls and explaining options."

"As a first time home buyer I was thrilled with the prompt, friendly communication. The educational videos were super helpful and enjoyable to watch! The entire Team was professional, efficient, and made this process a breeze. Thank you!"

"Great Communication! It is easy to work with all persons on his team!"

"Wonderful professional communication and care!!"

"Everyone on the team was outstandingly responsive, knowledgeable, caring and did everything in our best interest."

"Shane and his staff were very committed to overcoming the various challenges that presented themselves during the process during this very busy refinancing time. Shane was always available for answers and responds to email inquiries after hours as well. I'm happy to have decided on Celebrity Home Loans for my new mortgage ! Thomas Grim"

"With the state of the housing market in 2021 we were extremely nervous to be first time homebuyers. Shane and his team made the process so much easier for us through their personal interactions and professionalism. Thank you!"

"Shane and Mallory did a phenomenal job on our out of state client. They were on top of it with every deadline and were extremely responsive to any questions from myself, or my buyers. This was a great and smooth transaction, which in this market, is incredibly important!"

"Thank you Shane and Team, The experience was fantastic! Super easy, extremely fast and everyone was very informative with each next step. Everything was seamless all the way to closing."

"Staff was detail oriented, superior in follow up, exemplary in communication. Very good experience!"

"Shane and Mallory did an excellent job communicating throughout the entire process through a very fast close! Thanks!"

"High level of communication throughout the process"

"Made the process very easy"

"Very smooth process and a lot of communication with everything going on. The app made it very easy to send documents and see where I was at in the process. Amazing home buying experience!"

"Great communication throughout the entire process. This was the least stressful part of buying the house and the easiest loan process for a mortgage I've ever experienced."

"The app made it very organized and Shane was wonderful to work with!"

"Shane's team is top notch with a special shout out to Valerie. She was on it from the first phone call and she never left me waiting for answers."

"Shane Day and Valarie did a great job from start to closing for a very special client of mine. As a Top Producer ReMax agent my clients look to me for guidance so my recommendations are so critical. I highly recommend Day One Mortgage. I have used Shane for over 15 years and have never been disappointed. Joe Skalisky, Remax Hall of Fame, 2021 5 Star Winner and voted Best of the Best Realtor in the Parker area for 16 years. Thank you again Shane."

"Shane and his team were very responsive when I would call. He kept me updated on the status of his client.t throughout the transaction! Thank you"

"We love working with Shane. We have worked with him on multiple services over the years. He always over-delivers on each transaction. I recommend him to anyone looking for a lender."

"Extremely professional, fast, efficient, and personal to work with. We could not have asked for anything more from Shane and his whole team of wonderful people working with him. Highly recommended to anyone looking to buy their home."

"Shane and his team are wonderful to work with! Very fast and professional. Extremely easy process!! Thank you for your help for the second time!!!"

"The team handled everything from start to finish quickly and professionally, communicating with me every step of the way. All around, I couldn’t be happier with how my lending process and approval went using Shane and his team at Day One."

"I was the sellers' agent but this 6 day closing was a miracle! Thank you for helping us to get this transaction closed in record time!"

"Shane and his team rallied together to pull off an amazing feat. They stepped in when my client was out of solutions with his previous lender and course corrected us to success! Me, my company and my clients are thankful. The level of care and service is unmatched. We are honored to have DayOne Mortgage as a partner."

"Shane and his team took great care of me!"

"Our loan manager, Mallory Sheehan, was very responsive every time we had a question. She did a great job!"

"My wife and I have been working with Shane and his team for almost 10 years. Our 5 transactions with Day One Mortgage in CO and TX have been flawless. They operate at a superior level throughout the entire process, going above and beyond to guide and accommodate as needed to ensure the best experience for their clients. We trust Shane’s expertise and are forever grateful for all that he and his team have done for our family. Cheers to another 10 years, Shane! -Stephen and Whitney"

"Working with Shane Day and his group was a great experience. We felt cared for every single step of the way. They were always available for questions and had videos that explained each step of our process, which was really helpful for us first time homebuyers. Our entire process from our showing to our move in day was only 29 days!! We were always told that buying a house was a stressful process but not with Shane, Alexa and the entire team! We cannot recommend Shane Day enough!"

"Your efficient team!"

"Great experienced team amd its team work. Customer friendly. I really appreciate the hard work the team does!"

"Great communication amd explanation of all steps. Especially for First time home buyer you and your team nailed it! Very Awesome team!"

"They were very clear about the information they needed AND told me what to expect and the “next steps”."

"Everyone we dealt with were very pleasant and professional. When we had questions we received responses in a very timely manner. From start to close everything was just like they said it would be, so no surprises."

"It was super fast, super easy, and super clear on what was needed to get through the home-buying process. A lot of people have been struggling to buy a home in this market, but with the help of Shane Day and his team, we were able to start and finish in just over 1 month's time. Amazing."

"The entire staff was caring and professional. They kept me informed and updated during the entire process! I loved working with them!"

"I got a hold of Shane on a Sunday to talk about the buyer. Always a good thing to talk to the lender before accepting. Communication was great by Alexa during transaction. Smooth closing!"

"Shane, Alexa, and team were really phenomenal. Through the process they were clear, kind, professional, and very responsive - even in off hours. I am so thrilled I was introduced to them and will be happy to come back to them for future needs and will recommend them to others! Thank you all for your support!"

"Loved the constant communication from the team. Alexa was on top of everything and we loved that. This was a very smooth transaction and we are thankful for having one during this crazy time... Thanks,"

"Super fast and highly personalized mortgage experience! This team has helped us several times now and each time is easy and painless."

"My loan was very complicated and you all worked hard to make it work. Thank you!"

"You guys always make the process painless and easy. I've worked with you multiple times now and will continue to do so in the future!"

"DayOne Mortgage Group made it super simple to refinance. They were clear up front about the process, made sure I knew what was going on each step of the way, and were always available when I had questions. They continue the lost art of building relationship during the transaction; I felt like a partner in the process. I would happily go back to Shane and his team for any of my mortgage needs."

"Immediate response to all my questions. Kept me informed of the whole process as it occurred. Entire process was painless."

"Working with Shane was quite the experience. His behavior was unprofessional and caused delays to the transaction. Screaming at the listing agents was a bit of shock! Several times acting out of his scope was also surprising; Advising the buyer they could sue the seller and interpreting the real estate contract. Lastly, his poor planning for caused an additional delay as he was aware they buyer needed a mail out closing but did not coordinate it with title."

"Fantastic communication and professionalism - especially given that the sellers agents were terrible and regularly acted like children throwing a tantrum (at best). His professionalism throughout made the transaction on the lending side seamless and well coordinated. Mallory ensured that she was ahead of the game and finished it out like a true champ."

"Smooth and simple process. With the website and email communication kept things easy and quick. The entire staff is great to work with."

"Thanks."

"Communication and personal approach"

"The whole team was in constant communication."

"Shane and his team were very polite. They were not pushy and answered all my questions in a timely manner."

"Everyone involved was so professional and communicative. The whole process was a breeze and saved us so much money! Thanks to you all!"

"The company would communicate each step or progress my loan was in. Making it a smooth process. Plus staff handling my account stayed in communication to process loan on a timely manner. Thank you!"

"As a first time refinancer, I shopped around and talked to a few different companies. I was referred by a friend to Shane and I don’t regret it! Everyone I worked with was polite, patient, and kind. I asked a lot of questions because this was all new to me, and they answered and explained things in a way that made it easy to understand. I also felt like they listened to what my goal was for the refinance. It was an easy and great experience!! It was also always easy to get ahold of someone."

"All of the people involved with the process and communications with me were outstanding!"

"Shane is absolutely wonderful. I have worked with him multiple times personally and referred many friends to him, all of whom have been very impressed. You can’t go wrong when working with Shane."

"I have worked with Shane and team for 3 transactions now and I will continue to use them and refer my friends. Everything is always smooth and efficient. What sets them apart is how they truly care about the people they work with."

"You are fast, communicative and efficient!"

"Clear, frequent, and responsive communication from Shane and whole team. Shane genuinely cared about our home buying experience and made it was easy as possible."

"Very personal and professional services. Also saved me a bunch of money. Thanks y’all!"

"At times the process was moving very quickly and I was kept apprised by the app. At other times the process took extended time and I had no updates. Mallory was phenomenal and always had quick responses and was very patient."

"Working with all the associates who helped during the process was fantastic. Mallory Sheahen was particularly helpful, prompt and communicative. Easiest experience we’ve had during a financing process!"

"My overall experience with DayOne Mortgage was smooth and incedent free. I was aware of all documents needed and Shane's team made it easy for me to access and aign them. Mallory Sheahen was my go too contact. The professionalism is top notch at DayOne Mortgage Group. Thank you all for making this experience a great One!!"

"The people are so friendly, knowledgeable and extremely helpful! They will be with you every step of the way!"

"Shane kept in contact with me and made sure a proper introduction email was sent work all parties when I moved on to the next steps. He angered his phone on the weekend when we were home shopping and made the loan work for us. Plus he sent me a happy birthday voicemail haha."

"The whole team was a delight to work with from our very first encounter. Professional, informed, communicative. This is what you look for in a "dream team" when you're purchasing a home, particularly in a new state. Highly recommend!"

"Your team was always there to help especially over the weekends to run numbers for me"

"Everybody was great and the process was fast. I have refinanced before with other lenders and they were much slower and even annoying Asking again and again for the same stuff, that did not happen with you guys."

"Shane and his team were great and super easy to work with. We closed in just about a month and everything was smooth and hassle free."

"Shane and his team were extremely helpful and always made themselves available at a moments notice. We greatly appreciated their knowledge and willingness to assist us every step of the way!"

"As a first time homebuyer we greatly appreciate you walking us through every process, the constant communication. It has been such a pleasure working with you and your team."

"Shane and his team were amazing at communicating with my clients who are first time home buyers. They were wonderful at running numbers on numerous homes. My clients felt confident when they found the perfect home."

"Shane and his team are very hard working and thoughtful. They streamlined the entire process for us and ensured that we felt cared for every step of the way."

"Great!"

"Communication was excellent and the curveball thrown in AFTER everything was almost finished was handled very well and we still made our closing date."

"1 year ago Shane and his team worked with us to get us into our very first home and it was the absolute easiest purchasing experience. Fast forward 1 year later and once again Shane and his team have navigated us through the refinancing process. As we've come to expect, they were honest, straightforward and thorough throughout the entire experience. Needless to say, we've already recommended Shane and his team to our friends and family! Thank you once again taking our trust and over-delivering!"

"Fast, professional and personal!"

"Great service"

"Shane and his team always provide top-notch service!"

"The videos they provided at each stage were very helpful."

"Knowledgeable staff and always willing to answer questions! This is my 2nd refi with them and they are awesome!!"

"Communication was amazing! The whole team really went above and beyond to help make the process smooth as possible."

"Very courteous and helpful staff. It was pleasure working with Valerie and Shane. They put our mind at ease during this refinancing process."

"Great communication throughout the process!"

"Shane is always avaliable to assist."

"Shane and his team always treat me great!"

"We have been lucky enough to work with Shane and team several times now, just recently to refinance and they have made it super easy and so worth while! We can't thank you enough for all the work you have done for us to make our day to day life easier with a great new payment. This team makes you feel like you are family and take care of you! We would highly recommend working with Shane Day for all of your mortgage needs :) Thanks Shane and Happy New year to you and the whole team!"

"Excellent customer service, communication, and follow-through."

"Shane, Mallory, and the team worked hard to get us the best deal for our family, saving us thousands of dollars and putting us in a great position to be successful as homeowners. They have your best interest at heart and are willing to work with your situation to do what's best for you!"

"Above and beyond what I expected through the refinance process. I consider Shane and his team as our friends after this business dealing. The mortgage process was one of my least enjoyable things to do but Shane and his team of professionals changed my perception of the process. I would highly recommend Shane and his team to my family and friends for mortgage financing needs. Thank you Shane!"

"I am so happy I choose to refinance with Day One Mortgage. From the beginning Shane and his team were professional, knowledgable and always responded quickly to my questions. I appreciated the transparent and timely communictaion every step of the way. I highly recommend Day One Mortgage, they work had for you!"

"I know this company from working with them before. A couple of times actually. Everything is professional, easy, I understand every step along the way and we am pleased. Would recommend!"

"Very easy to submit all documents needed and communication was excellent during this time"

"The amount or money I will save and the ease of closing at my home."

"Great communication, easy process, kept me informed along the way! Shane and team are great to work with. I am in finance so my expectations were extremely high. They were pleasantly exceeded!"

"Valerie is the best!!"

"This team rocks home to buy more homes so I can work with them more ((;"

"Everyone I worked with were friendly, well organized, and efficient. Will definitely, tell all my friends and clients about them."

"You and your staff were kind and helpful. Only one thing that I did not understand. I provided all my and wife's income information, tax documents, bank statements. They were not enough for you. My manager, my book keeper and my wife's contractor were called by your company to verify we are still financially functional. All this happened closing day I never refinanced my house this way or never barrowed money this way. We were offended with your actions."

"Valarie and your team are excellent. I appreciate Valarie because she cared to provide frequent updates. I loved the app. I loved the text snd email reminders to submit or sign docs. There was never a time when I did not know what needed to be done."

"Easy to work with"

"Constant communication and ease of providing documentation made it easy."

"Absolutely amazing team. Thanks for everything. It’s hard to even consider shopping elsewhere when the experience is this streamlined and personable."

"Worked with Shane and his team several times and they have always exceeded expectations!"

"You and your team."

"This is the second time we have used Shane and his team . Not only were they about to get us the best rate , but we were able to lower our mortgage , take years off our loan and get money back ! They were so communicative every step of the process . Thank you !"

"Constant communication and great people to work with. Everyone involved had excellent knowledge and directions! Valarie was awesome and professional at all times during the whole process. Thanks to everyone!"

"The experience was very streamline considering the Covid restrictions. Very friendly and kept in touch with us every step of the way!"

"Shane and his team are fantastic. They are knowledgeable, helpful, and always available."

"Great Rate!"

"Clear and regular communication/updates. Through a crazy year, in which we saw record numbers of real estate sales and refinancing, Shane and team worked quickly to process and approve our loan. It was a great experience working with such a friendly and professional group of people."

"Shane Day and his team were very easy to work with. Shane has developed a team of experts over the years that far exceeds that of his piers in the industry. If someone is looking for great service, even better rates and fees, they need to come to Day One Mortgage and they will feel the same way that we did during our refinance."

"As always Shane & his dream team didn't disappoint! We have used his services for the past 7 years for various mortagae loans. Super easy process & always kept us in the loop of communication. Any time we had a question about something in the process. Shane & his team were quick to respond. Highly recommend DayOne Mortgage. Honestly you shouldn't be using anyone else!!!"

"Shane and team stepped in and picked up my refinance when another Company dropped the ball and left me with no options after months of back and forth and locking in a rate. Shane made sure he understood my concerns and expectations and over delivered in all areas. My family and I cannot thank you enough! Kind Regards, Ken"

"Wonderful support from the entire team! Everyone was very friendly and answered our questions clearly and patiently."

"Shane closed a $2,300,000 loan on a $3,000,000 home purchase during COVID...AND...to make matters worse we moved the closing date up 2 full weeks! Closing a JUMBO loan is hard enough but moving the dates up two weeks can be crippling. Shane and the team get it done!"

"Always a smooth process. Will continue to use the shane day team."

"Shame and his team got me an amazing rate and were so easy to work with! I would highly recommend them!"

"We totally appreciate everyone on the team! From the beginning to the end, excellent relationship and even better, communication! Thank you all for your hard work!"

"Shane and his team are awesome to work with. It is a challenging time to get things done but he was excellent in keeping me posted and is always proactive in reaching out to stay in touch. I highly recommend Shane and his team and will be using his firm in the future for my personal and investment real estate needs."

"Shane Day and his staff worked professionally to get us a great rate and our closing moved up at our request. I would use Day One Mortgage again!"

"Great communication throughout the entire process."

"Valerie and Laura were very knowledgeable and responsive through the entire process. We were impressed and pleased with the fully digital platform allowing an easy exchange of documents with the mobile app. Electronic signature was great as well. This is the second transaction we have done in the last 6 months!"

"We couldn't have asked for a finer group of individuals than Shane Day's DayOne Lending team. Working with Shane personally has been a great pleasure, and I highly respect him. Shane is a great listener, and took the time to understand my background and goals with buying a house for my family. He was very supportive and kept us on track and well informed. He an exceptional team, and we'd like to express our thanks to Mallory and Peggy, who walked us through each step of the buying process."

"What an amazing experience! Shane and his team made refinancing of my house so stress free for me. Definitely exceeded my expectation! I do highly recommend working with them! Thank you!"

"We have now done multiple transactions with the DayOne Mortgage team and each one has been a pleasant experience. Most of the time, getting a mortgage and then trying to refinance is stressful and overwhelming but not with this team! They take the stress out of process with awesome communication and regular updates. This team is fantastic to work with and honestly I wouldn’t want to go through this process with anyone else."

"Easy to work with and the staff is diligent and hardworking to get your loan processed as quickly as possible."

"Fantastic Experience! Highly recommend Shane and his team - very professional and on top of every detail."

"IT CLOSED.... YES, SHANES ASSOCIATES DID A GOOD JOB KEEPING ME INFORMED. I DIDN'T HOWEVER HAVE MUCH CONTACT WITH SHANE. RUNNING A BROKERAGE FOR 40 YEARS, I THINK CHECKING SOMEONES 'PULSE' EVERY 7-10 DAYS IS IMPORTANT. THANK YOU FOR GETTING THE TRANSACTION CLOSED! KINDESS REGARDS, DOUG"

"The process to refinance was vert smooth and painless. The DayOne team is very professional and responsive and we are beyond excited for the savings the new refinance is providing us!"

"We have worked with Shane on several occasions for a home purchase and refinancing. Every time the service and communications from him and his team are wonderful. They make the process easy and painless."

"This was our third mortgage transaction with them and we can't imagine working with anyone else. Great communication, great rates, and a great team!"

"Professional, Made process easy, seamless"

"3rd interaction, 1st initial purchase and 2 refis. Shane and team are communicative and friendly and knowledgeable."

"They kept us informed at every step of the way. They were all very kind and helpful. They were also very patient with our lack of technical abilities and led us through our difficulties with that."

"Incredible experience! What a top notch Team!!!"

"Best team ever!"

"Constant updates and personalized service! Shane, Mallory and Dani were awesome to work with!!"

"Thank you for the communication along each phase of the loan. It was very helpful for my buyer and we appreciated the transparency."

"The team at DayOne are attentive, friendly, prompt and KNOWLEDGEABLE! Had a great experience, if the rates drop again, I'll be back!"

"Was great smooth and fast process thanks so much"

"Shane and his team are awesome!"

"Anything... There were so many errors on your end and missed deadlines. To the point that our 60-day lock expired due to the errors and incompetency on your end. I had to resubmit documents repetitively. People involved in our refinance were changed three times which didn't help. Then we had to wait 30 days to relock. And still missed the new deadline."

"We had such a great experience working with Shane and his team. They worked hard for us to find the best rate possible for our refinance. This is our second time working with the team and would recommend this team to anyone looking to buy a home or refinance their current home. Thanks so much."

"Shane and his entire team did an excellent job for us!!! Best Mortgage company in the business. I highly recommend DayOne Mortgage Group!"

"Shane Day and his entire team at Day One Mortgage have done an exceptional job AGAIN! Effortless with great results. Thank you!"

"Everyone that I was in communications with was so kind and caring! Answered all the questions that I had in a timely manner!"

"I like the personal connection, being treated like a client rather than just a customer. All business is about relationships and I feel like I have one with Shane and his staff. Thanks again!"

"Accurate information and easy to use app."

"A"

"Great communication"

"Shane's team is absolutely the best - I worked with them to purchase my first home last year, and this year my first ever "refi" was a smooth and pleasant experience. I got the best rate out of a low hassle experience. Great people here, highly recommended!!!"

"More explanation about what was happening, it felt like things didn't move to the next step until we checked in. A more clear timeline would be nice."

"Shane and his team go the extra mile to make sure everything in the refi process goes smoothly! It is always a pleasure to work with Shane."

"The app was super easy to use, the process went smoothly and quickly without requiring me to submit repeat or additional paperwork, and we got a little extra cash that we weren't expecting!"

"Shane is a big communicator and I require that if want my business. I should not have to continually reach out to know the status of services. I appreciate being able to call him, if I was not getting information or had questions."

"Our refinance took a bit longer because of COVID, but it was totally worth the wait! Shane's team has saved us thousands!"

"Shane and team were awesome, so friendly and helpful. We were able to get refinanced with ease, thank you for working so hard to get us refi'd in a hurry!"

"From start to finish I was informed at each step. It was a smooth and easy process with all my questions answered quickly."

"Shane, Mallory and the whole team were amazing to work with. Their knowledge and communication is too-notch."

"FIVE STAR FRIDAY!!! 2nd verse same as the 1st. Shane Day and his awesome staff have once again provided outstanding service even amidst these crazy busy times! Shane, Valarie, and Laura answered all our questions and kept us in the loop throughout the entire process all while providing competitive rates. Among great staff support, the new (to me) website proved to be a great tool with documents, signatures, and current status of our transaction. I highly recommend Shane Day and staff at..."

"Shane, Hat's off to you and your staff! Working with you all is always a pleasure!! Best Regards, Stu & Sue"

"Thank you for the strong communication!"

"The team including Shane, Mallory and Laura at DayOne Mortgage are the best! They helped us with a complicated scenario and worked hard to get us the best rates and loans we could get! We are so grateful for their help and hard work in helping us get our dream home! We had lots of curveballs happen during the process and they worked through them and were patient and accommodating- this is the reason we continue to be repeat customers!"

"Communications and personal involvement in my questions and concerns made my experience great. Shane and his team have been outstanding in all areas of customer service. I would highly recommend them to anyone considering a refi or a new mortgage."

"Tracey and her team provided step-by-step communication along the way to make the process smooth and easy!"

"Valerie, Lauren and Shane were quick to respond to my questions. Everything was explained in detail and to the level that I could understand. All three were very professional, friendly and courteous. The whole process was expedient. It really was painless."

"I loved working this team they are all a wonderful group of people. they always let me know what was going on in the process. love these guys thanks"

"Communication was very consistent and clear!"

"Quick, responsive and explained things thoroughly."

"Shane Day and his team were once again incredible throughout my whole process. They are quick to answer any questions while also providing thorough information needed throughout the process to make it as easy and seamless of a transition as possible. Would highly recommend for new home loans and now refinancing as well!"

"Shane and his team were incredibly communicative throughout the process, keeping me informed of my client's file. Everything moved smoothly and I appreciated their quick responses, efficient teamwork, and kind demeanor! Very pleasant to work with."

"What can I say except that the team at Day One was exceptional! Not only did they go the extra mile to help with closing, they took the time to educate me every step of the way. I truly felt involved working with the team and they were able to find me a great loan! As a first time home buyer, I am extremely happy with the professional customer service given to me by Shane, Valarie, and Laura. I would highly recommend Day One to anyone looking for a mortgage loan or refinance."

"During the close process, we experienced major roadblocks. Shane Day acknowledged the issue and restored the problem with excellence. I am grateful to be in my new home with the support of Val and Shane!"

"Shane Day and his associates were amazing! As first time home buyers, my significant other and I had many questions throughout the process of buying a home. All of Shane’s people were kind, informative, and willing to help us as fast as they could! We loved our experience with Day One Mortgage!"

"Great customer service, made the experience for a first home buyer easy and a great experience!"

"Shane and his crew were able to get me a mortgage very quickly and at a rate lower than I thought."

"Shane and good team were fantastic and made the process easy. Was able to do everything through the website and close in my own home. Great experience and will tell anyone and everyone about it! Thank you!"

"Shane and his team are always on point. Super smooth transactions, great communication and always get my clients to the closing table!!"

"Shane and his team were attentive to my needs and requests. I received prompt emails that processes were complete and my loan was moving on to the next step. I also received phone calls from the team on a regular basis for updates. I was able to accomplish the refinance I wanted. Thanks Day One!"

"If we had a problem Shane was there to help at any given moment"

"The updates"

"Excellent service and individual attention throughout the entire process!"

"Shane and Mallory and the rest of their crew were so supportive and we felt like they worked really hard to get us the best rate they could. The kept us up to date throughout the entire process and i couldn't have asked for a better experience"

"Shane and his team seemingly bent over backwards for me. I am not a high income client, so I was worried I wouldn't be taken care of. That being said, I feel like I was taken care of like i was buying a $1,000,000 home, and not a $230K condo. They made me feel valued as a client/customer."

"Shane, Mallory, & Laura from Day One Mortgage just closed my cash-out refi and the purchase of my new home. I couldn't happier! A few things stood out: - Incredible service and a knowledgeable team to help guide my expectations and timing; - Ability to shop over 100 investors to bring the most competitive rates; - Highly competitive cost estimates that I first shopped. And actuals that came well below estimates at close! Couldn't recommend enough. Happy to discuss with prospective clients!"

"Entire process easy and seamless.....BEST TEAM out there!!!!!"

"Shane and his team always take such great care of our family! Thank you all!"

"It was a very pleasant experience, quick response and great communications . it was all done online , very easy process."

"I would highly recommend using Shane day and his team to handle your mortgage needs. Very professional"

"Awesome experience once again"

"Great customer service. Very helpful throughout the whole Refi experience."

"We are return customers that just had another great experience. Everything went very smoothly and we knew just what to expect with each step. Shane and Valerie were wonderful at making sure we were comfortable and informed. We were able to achieve exactly what we were wanting out of our refinance."

"The personization, willingness to help, and answer any questions from you and your staff. Feel free to use us as a reference. Thank you, Steve and Carol"

"Mallory is always very professional. All my questions were answered. Thx everyone!!"

"Shane and his staff were very approachable and kept me updated through every step of my application, approvals and closing. I was told by another lender that I “hadn’t been employed at the new job long enough” but the DayOne staff encouraged me, supported me and I’m now in my new home. All this happened in 45 days!"

"We felt as though there was good communication throughout the process."

"Very professional, great communication and 100% delivered to my expectations! Thank you!"

"Shane, Valarie, Michele, Laura and the entire team at Day ONE Mortgage are top-notch! I refuse to use anyone else for a mortgage because they knock it out of the park each and every time (5 and counting). You want personalized service, great education, clear communication, and a level of care from your mortgage provider? Look no further than Day One Mortgage, the only choice in Colorado!"

"Day One Mortgage was excellent to work with. We brought a challenging real estate situation to them for help, and they stepped up tremendously with great service, support, and communication and got the perfect results we were looking for. I would highly recommend using them for your real estate needs!"

"Impeccabile communication!"

"Mallory was fantastic. Very quick to respond to questions and really felt like she advocated for the best options for us."

"Shane and his team did an outstanding job on my REFI! The seamless transaction was handled in a professional manner with communication as a top priority. I would recommend Shane and his team to anyone looking to REFI or purchase."

"This process was flawless. Thanks, Day One Mortgage, for making it easy. Steve & Deb Smith"

"The team was great to work with! They were prompt, communicative and overall excited to help us purchase our home."

"It’s great to have a lender communicate throughout the entire process with the Listing Agent. That seldom happens. Thank you for that. And, the closing moved up a week to accommodate the Seller purchasing another home. Awesome job!"

"Great job."

"Shane and his team made it easy. I will use them again and gladly refer them."

"Shane and his team were amazing throughout the entire refi process! They took the time to fully explain our options and assessed the different scenarios to ensure we were making the best choice. We’re very happy with the terms of our new mortgage and will definitely work with them again in the future!"

"I liked the videos describing each stage of the process and how quickly everyone responded to my questions. Thank you!"

"Everyone on the team was PHENOMENAL at communicating with us through each step of the re-finance process. I felt very informed. All documents were easily accessed and signed online. A great experience!"

"We’ve used this team several times for our own home loans and also rental properties. As always, they are fantastic to work with every time. Communication through every step always impresses me because they are on top of it! We will use this group for all of our mortgage / refinancing needs indefinitely."

"Friendliness from everybody we spoke with and dealt with"

"Fast, efficient, good communication - electronically driven and took no time to close."

"Thank you for your help with the refi on our mortgage. It's always a pleasure to work with you and your team."

"Awesome team."

"Shane made the entire transaction smooth and stress free!"

"Excellent service. Very professional. Never left in the dark and I knew everything that was going on and what to expect next."

"The Day Mortgage team guided and advised me through each step in the process. With a lot of the documentation easily tracked and submitted through online tools it was very easy to understand what was needed from me and where we stood in the process."

"Shane and his team are a pleasure to work with. Valarie is very patient and helpful :)"

"Shane/ Mallory made it effortless"

"Shane, Mallory, and the rest of the team were great and Very helpful every step of the process! Fast response times when I had a question, and just felt like I was treated like a family member instead of a number ... I will be recommending anyone to the Shane Day team ! Thank you So much"

"Shane and his team were great to work with."

"The team at DayOne Mortgage was fantastic! They were very knowledgable and patiently answered our many questions. We are grateful for their hard work in putting our loan together quickly and helping to arrange a smooth closing!"

"Shane and the team made doing my refi super easy. Just sit back and relax and let them do all the work for you. Thanks for suggesting the refi and getting a better rate, it's going to save me tens of thousands in interest over the years!"

"Always a great lender, great rate, and the best customer service!!"

"Handling almost everything through e mails and phone."

"Great communication, wonderful customer service, would definitely recommend."

"Thanks for the extra effort it took on this one. Best, Ted"

"Shane & Mallory move things along, making it easy for me to understand and complete. Loans have becime more complicated but they make it fun and relaxed. They are professional and friendly and find the best loan."

"It was a real pleasure working with Shane and his team, they took excellent care of my clients. Shane and Mallory worked diligently to close the deal quickly and painlessly. You guys are great, thank you!"

"My buyer was working with another lender that was not providing the options my buyer needed. I called Shane, explained the situation, and his team came up with a solution that resulted in a closing. Thanks Shane and Mallory! My first time buyer and I had a great experience."

"Shane and the entire DayOne team offer a unique combination of expertise and personalized service second to none."

"Home buying can typically come with added measures of stress to our daily lives, but not with Shane Day! His entire team makes the lending process so streamlined and easy to navigate. They are always available and easy to get a hold of. With their team, you aren't just a number, you're family and they truly care about people and treat every client with care and consideration keeping their best interest at heart. I'm glad to never have to look for another lender because I have the best."

"."

"Shane Day and everyone on the team made buying our first home a stress free experience! They truly care about the relationships they create with clients and are there for you during the buying process, but after the home is yours as well!"

"Shane and his team are INCREDIBLE. I have used them 3 times and every time they dont disappoint. Shanes team called me to told me to take advantage of a recent dip in rates ..I did and shaved years off my mortgage. The team makes it easy an quick. I trust Shane as his team 100%. I wont use anyone else."

"Excellent Team."

"I was the listing agent in this transaction. When there was a slight delay in the loan approval for the buyers, Shane called me personally to explain and reassure us that the deal would close. Great communication with phone calls as needed and weekly email updates from Shane's team."

"Working with Shane and his crew of Mallory and Laura was a great experience. They were communicative at every step along the way. They were instrumental in providing help on a number of fronts, including inspections, the appraisal and insurance matters, on down to the title company and the closing. We had full confidence that they were working tirelessly on our behalf, and that was very beneficial."

"Shane and his team provided us with great service. They communicated throughout the whole process and got us a great rate!"

"Easiest refinance I’ve ever done!"